Customer Success Integrations
Natero integrates with all of your favorite tools and sources of customer data.
Integrate sales and marketing activity to track your customers and trials, including contact info, lifecycle stage and lead source.
Connect support related information from popular help desk applications, including ticketing type, volume, severity, and resolution.
Collect financial information including purchases, contract length, renewal schedule, pricing, discounts, invoices and payments.
Product Usage Data
Capture detailed product usage data to help you understand the value, adoption, and stickiness of your modules and features.
Net Promoter Score and Surveys
Import Net Promoter Scores (NPS) for use in rule-based alerts and capture survey data for inclusion in customer interactions.
Include customer interactions like email and chat so CSMs can quickly get up to speed with customer communication history.