Customer Data Integrations
Natero’s data integrations deliver a holistic view of your customers.
Collect in-app usage data to understand how well customers have adopted your product, including detailed module and feature usage.
Integrate customer data from leading CRM systems, including contact information, lifecycle stage, notes, interactions, and more.
Sync support ticket details from popular help desk systems, including ticket content, type, volume, severity, and resolution.
Billing and Payments
Capture financial information including purchases, contract length, renewal schedule, discounts, invoices and payments.
Net Promoter Score
Import Net Promoter Scores (NPS) to automatically trigger early-warning alerts and impact your customer health scores.
Include customer interactions like email and chat so CSMs can quickly get up to speed with customer communication history.