Customer Success Integrations
Integrate your favorite software and leverage all of your customer data at scale.
Integrate Your Product
Natero captures detailed product usage directly from your application.
Already collecting usage events? Natero’s REST API is ready to receive your data.
Segment or Mixpanel
Using Segment or Mixpanel? Natero can retrieve your usage data from these services.
Integrate sales and marketing activity to track your customers and trials, including contact information, lifecycle stage and lead source.
Connect support related information from popular help desk applications, including ticketing type, volume, severity, and resolution.
Collect financial information including purchases, contract length, renewal schedule, pricing, discounts, invoices and payments.
Capture detailed product usage data to help you understand the value, adoption, and stickiness of your modules and features.
Net Promoter Score
Import Net Promoter Scores (NPS) to automatically trigger alerts or impact your customer health scores.
Include customer interactions like email and chat so CSMs can quickly get up to speed with customer communication history.