Customer Data Integrations
Natero’s data integrations deliver a holistic view of your customers.
Collect detailed product usage data to help you understand the value, adoption, and stickiness of your modules and features.
Integrate customer data from leading CRM systems, including contact information, lifecycle stage, notes, and more.
Connect support ticketing information from popular help desk systems, including ticket type, volume, severity, and resolution.
Billing and Payments
Capture financial information including purchases, contract length, renewal schedule, discounts, invoices and payments.
Net Promoter Score
Import Net Promoter Scores (NPS) to automatically trigger alerts or impact your customer health scores.
Include customer interactions like email and chat so CSMs can quickly get up to speed with customer communication history.
Integrate Your Product
Natero captures detailed customer usage from your application.
Already collecting usage? Natero’s REST API is ready to receive your product’s events.
Segment or Mixpanel
Using Segment or Mixpanel? Natero can retrieve your product usage data from these services.