Customer Success Analytics

Natero lets you analyze your product, team, and customers.

Customer Success KPIs

DASHBOARDS & REPORTING
Demonstrate Your Value

Natero provides full visibility into key metrics without the need for spreadsheets or time intensive grunt work.

Understand renewal rates, churn rates, lifetime value, and even workload per Customer Success Manager.

CUSTOM DASHBOARDS
REPORT BUILDER
Customer Success Analytics

DATA EXPLORER
Uncover Actionable Insights

Identify behavioral trends and discover new customer insights – all without the help of IT or developers.

Visualize your business, including customer segments, product adoption, and team performance.

USERS
FEATURES
TIME SERIES
Customer Segmentation

CUSTOMER SEGMENTATION
Segment Your Way

Create customer segments by tier, size, industry, behavior, and a whole lot more. Natero’s flexible rule-builder lets you build targeted lists that you can use for both analysis and outreach campaigns.

If you want to measure Customer Success and your efforts to improve it, Natero gives you all the tools necessary to build a data driven success operation.

— Ewen Fortune

VividCortex

See a Demo

See how Customer Success analytics can help you improve customer retention.

Data-driven businesses use Natero to analyze Customer Success.

Innovative Customer Success Teams Run on Natero's Software