Natero was founded on the premise that modern SaaS businesses need actionable data in the hands of Customer Success professionals.
Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value.
We built Natero because we believe that Customer Success teams should spend their time focused on the customer, not on the technology required to do so.
Founded by veterans from the big data, data science and distributed system industries, our goal is to help you leverage your data to drive successful outcomes for your customers and your business.
Vic Mahadevan was the Chief Strategy Officer for NetApp. In this role, Vic was responsible for leading NetApp’s business strategy and identifying additional market and product opportunities to fuel future growth. He led the company’s strategic planning and business development activities worldwide. Vic was also responsible for driving the strategic planning process,managing acquisitions, and supporting NetApp’s strategic alliances and partnership teams.
Before joining NetApp, Vic served as vice president of marketing for LSI Corporation, where he was responsible for driving all aspects of product management, outbound marketing and business alliances. Prior to LSI Corporation, Vic was chief executive officer for Deeya Energy. He has also held senior management positions with leading storage and systems management companies including BMC Software, Compaq, Ivita, and Maxxan Systems. Vic holds an MBA in Marketing and MS in Engineering from the University of Iowa as well a degree in Mechanical Engineering from the Indian Institute of Technology.