Natero was founded on the premise that companies need to place actionable data directly in the hands of decision-makers through simple and intuitive interfaces. And nowhere is that more true than Customer Success.
Natero is the only Customer Success platform to merge machine learning for predicting user behavior and big data analytics for deep customer insights. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.
We built Natero because we believe that Customer Success teams should spend their time focused on the customer, not on the technology required to do so.
Our team exemplifies our mission: a group of tech-savvy individuals who thrive on using data to drive all aspects of our business. Founded by veterans from the big data, data science and distributed system industries, our goal is to help you leverage your data to achieve success for your customers, and your company.
Vic Mahadevan was the Chief Strategy Officer for NetApp. In this role, Vic was responsible for leading NetApp’s business strategy and identifying additional market and product opportunities to fuel future growth. He led the company’s strategic planning and business development activities worldwide. Vic was also responsible for driving the strategic planning process,managing acquisitions, and supporting NetApp’s strategic alliances and partnership teams.
Before joining NetApp, Vic served as vice president of marketing for LSI Corporation, where he was responsible for driving all aspects of product management, outbound marketing and business alliances. Prior to LSI Corporation, Vic was chief executive officer for Deeya Energy. He has also held senior management positions with leading storage and systems management companies including BMC Software, Compaq, Ivita, and Maxxan Systems. Vic holds an MBA in Marketing and MS in Engineering from the University of Iowa as well a degree in Mechanical Engineering from the Indian Institute of Technology.