Powering SaaS Customer Success
Retain and grow customers
Knowing when a customer needs attention can be tricky. That’s where Natero comes in. Our state-of-the-art machine learning algorithms tell you who’s at risk and who’s likely to convert or buy more, while rule-based alerts track key customer lifecycle milestones.
Improve your SaaS product
Optimizing your customer experience starts with your product. Natero’s extreme scalability can capture every action your customers take, while powerful analytics reveal what they like, as well as potential areas for improvement.
Empower your customer success team
Having your customer success team operate at maximum effectiveness means constant adjustment. Natero lets you measure the impact of processes like on-boarding and QBRs, so you can improve them and build the most effective team possible.
Next Generation Customer Success Software
Discover a smarter approach to customer success software. Natero uses machine learning to predict customer behavior and provides powerful analytics that help you understand why some accounts thrive while others struggle.
- Predict who will leave, convert or buy more
- Ensure customers progress through an ideal lifecycle
- Get all of your customer data at your fingertips
- Explore and analyze your data for actionable insight
- Empower your Customer Success team and keep improving
- Stay on top of critical business trends
Request a Demo
See how Natero helps subscription-based businesses improve customer retention, drive engagement, and accelerate growth.
Or call us at +1 650-727-0770 to talk now!