Retain and Expand More Customers
Know which customers need your attention before it’s too late. Our Customer Success software automatically identifies customers that are struggling, potentially at risk, or likely to expand and grow with your business.
Manage Your Customer Lifecycle
Recognize when an account is heading off course or when they’re ready to take that next step in your customer journey. Natero helps you manage customer progress through onboarding, adoption and beyond.
Uncover Customer Success Insights
Easily understand product adoption, customer engagement or any other key success metric in your business. Natero’s extreme scalability can handle a massive amount of customer data from across your organization.
Before Natero, we had little to no awareness of what was going on with our customers. It was unclear who needed our help the most, and we were constantly on the defensive. Now, our customer success team knows exactly where to spend their valuable time — and most importantly, Natero helps us stay proactive rather than reactive.
Mark Nichols | VP of Growth